FAQ

What is Kala Wear?

Kala Wear is a fashion brand dedicated to offering stylish, high-quality modest clothing for women, along with traditional batik pieces for men. Our mission is to blend elegance, comfort, and modesty in every piece.

 

Where does Kala Wear ship to?

We ship worldwide! International orders are shipped via DHL Express, which typically arrives within 1-4 business days. For orders within Malaysia, we use local couriers, with delivery usually within 1-3 business days. For more information regarding shipping and delivery, please click here.

 

What is the return and exchange policy?

If you’re not completely satisfied with your purchase, we accept returns and exchanges within 30 days of delivery for items that are unworn, unwashed, and in their original packaging. Visit our Returns & Exchanges page for more information.

 

Can I change my order after placing it?

If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate changes if the order hasn’t been processed or shipped.

 

Are there any additional fees for international orders?

For international shipments, though uncommon, additional customs fees or import taxes may apply based on your country’s regulations. Kala Wear is not responsible for these fees, so we recommend checking with your local customs office for more information.